From account payments to betting and lottery — come here whenever you need help with anything.
Select the Type of Issue
Find detailed guides here covering registration, login, password changes, KYC verification, and account suspension.
Learn how to add or withdraw funds via bKash, Nagad, Rocket, or bank transfer — including limits and timelines.
Get help with betting rules, understanding odds, live betting, cashout, combo bets, and more.
A guide to buying lottery tickets, checking results, claiming prizes, and understanding the rules of various games.
Welcome bonus, reload bonus, referral offers, and VIP cashback — find out how to claim them and how to use them.
Find help here with downloading, installing, updating, and troubleshooting the Android and iOS apps.
Help with two-factor authentication, account hacking, suspicious transactions, and data security.
Set your betting limits, take a self-exclusion break, and find resources on gambling addiction prevention and support.
Information on using the site in Bangla, English, and other languages, along with display settings and accessibility options.
Create your aa44 account in just a few minutes
Click the "Register" button on the aa44 homepage. Fill in the form with your mobile number, email, and password. Your password must be at least 8 characters long.
A 6-digit OTP code will be sent to your mobile. Enter the code in the designated field to complete verification. If you don't receive the code, click the "Resend" button.
Fill in your profile with your name, date of birth, and address. Make sure these details are accurate, as they'll be required for KYC verification when you withdraw.
Make your first deposit of at least ৳100 via bKash, Nagad, or Rocket. Get a 100% bonus on your first deposit — deposit ৳500 and play with ৳1,000.
Once funds are in your account, you can start betting right away. Choose from Sports Betting, lottery, or Live Casino — whatever you're in the mood for.
Never log in from someone else's account or share your account with others. Doing so can result in permanent suspension of your account.
Everything You Need to Know About Deposits & Withdrawals
Aa44 is a trusted online gaming and betting platform in Bangladesh. We want every user to enjoy a seamless experience — but in practice, occasional issues can come up, whether it's a payment query, a forgotten password, a bonus question, or trouble downloading the app. Whatever the situation, the aa44 Help Center is here to sort it out.
Our Help Center works in three ways. First, you can resolve most common issues on your own by reading the detailed guides and FAQs on this page. Second, you can speak directly with our support team via Live Chat. Third, you can send us a detailed email and receive a response within 24 hours.
Many users have questions about the aa44 bonus system. The most common one: can I withdraw a bonus directly? The answer is no — bonuses come with a wagering requirement that must be met first. Typically, you need to place bets worth 10 to 20 times the bonus amount before it becomes withdrawable.
Another common question: can I claim multiple bonus offers at the same time? Generally no, though certain offers may be combinable. Always read the terms and conditions for each offer carefully. If anything is unclear, don't hesitate to ask our support team.
The aa44 app is available on both Android and iOS. Outdated versions can sometimes cause the app to crash or load slowly. In that case, update the app first. If the issue persists, uninstall and reinstall it. Low storage on your phone can also slow the app down — free up space by deleting unnecessary files.
IOS users can find the aa44 app on the App Store. Android users can download the APK file directly from the aa44 website. Before installing the APK, go to your phone's settings and enable "Unknown Sources" or "Install Unknown Apps".
Aa44 will never ask for your password or OTP over the phone or by email. If anyone claiming to be an aa44 representative requests this information, it may be a scam — contact support immediately. Your account password should be known only to you; never share it with anyone, including family or friends.
Make it a habit to change your password once a month. A strong password combines uppercase letters, lowercase letters, numbers, and special characters. Also, enable Two-Factor Authentication (2FA) on aa44 — it adds a powerful extra layer of security to your account.
The more detail you provide about your issue, the faster we can resolve it. When contacting support, please include your registered mobile number, the date and time of the issue, and a screenshot if possible. For transaction-related issues, providing the transaction ID is mandatory.
Live chat offers the fastest resolution — a support agent typically connects within 2 to 5 minutes. For more complex issues, send us an email with full details. Email responses usually arrive within 6 to 24 hours.
Most commonly asked topics:
Our Bangla-speaking support team is always ready to help. For any issue, reach us via live chat.
Start Live Chat
We're here for you, whatever the issue
The fastest option. Log in to the site and click the chat icon at the bottom.
Average response time: 2 minutesFor detailed issues, email us and you'll receive a reply within 24 hours.
support@aa44.wsSend us a message on WhatsApp and get a reply in Bangla, available from 8:00 AM to 12:00 AM.
8 AM – 12 AMFor complex issues, open a support ticket. Submit it with screenshots and a description of the problem.
6–24 hoursFrequently Asked Questions